About Orca Door Services | Trusted Garage Door Experts on Vancouver Island

Our Story

Founded in 2016, Orca Door Services is a locally owned and operated company based on Southern Vancouver Island. With more than 30 years of hands-on experience, owner Bill Bacon brings unmatched expertise to every call – from repairing stuck garage doors to servicing commercial fire doors. Orca was built on the belief that fast, honest service should always come standard.

We believe in prompt, reliable service, clear upfront pricing, and repairs done right the first time. From Sooke to Sidney, Orca is trusted across Greater Victoria for quality door, gate, and entry repairs that last.

Our Mission

We keep homes and businesses moving by making door repair simple, reliable, and stress-free. Whether it’s a garage door spring replacement or routine maintenance for a storefront entrance, our goal is to deliver repairs that last – backed by clear pricing and friendly, professional service.

Our Values

Reliability — We show up when we say we will, ready to solve the problem.
Quality Workmanship — Every repair is done right the first time.
Integrity — Clear, honest communication and upfront pricing.
Community — Proudly Island-owned, serving Victoria and the surrounding areas.

Why Choose Orca?

With verified 5-star Google reviews, Orca is trusted across Greater Victoria for dependable results. Fully insured and safety certified, we bring peace of mind along with every repair.

Absolutely excellent experience with Orca. Was able to come out same day when our garage door springs failed. Ordered the parts needed a d had us back up and running in two days. Very fair prices, quality work, friendly and professional.

Thanks Bill for your time and expertise. Pleased with your local first hand knowledge of doors and your flexibility to make yourself available to help us on short notice. Professional and friendly service!

Bill is friendly, professional, experienced, honest, responsive, and goes above and beyond. He was well prepared and had our broken counterbalance springs replaced quickly. These 5-star reviews are well earned. Highly recommend.

My strata recently needed repairs and maintenance for multiple garage doors in the complex and we're very glad to have found Bill. He was friendly, professional and easy to work with throughout.